Project: Franchise Auto Dealership
Local luxury automotive dealership contacted Site Tech prior to their construction looking for a full build out of their IT infrastructure. They were looking for a complete IT solution, from the ground up.
- Upcoming luxury automotive dealership being built in Wesley Chapel, FL
- Contacted Site Tech for a complete buildout of their new location, before construction
- The owner is strongly committed to customer service and satisfaction
- Install Cat6 cabling and full build out that meets OEM’s guidelines
- Make it simple for callers to reach the sales, service, and parts departments when trying to get ahold of the dealership
- Install VoIP phones in all of the departments, making it easy for employees to contact coworkers as well as customers and vendors
- Create an enjoyable, yet productive work environment with modern functional equipment
- Ensure that WiFi is strong signals throughout the dealership for customer and employee use
- Camera system for loss prevention and customer/employee safety
- Site Tech Services met with the owner and recommended the necessary technology for their dealership
- The voice and date cabling system installed by Site Tech Services, along with the network infrastructure, ensures ease of use for employees’ computers, cash registers, and credit card machines
- The dealership decided on Cisco unified IP phones
- They also went with enterprise chat that is installed on all PC’s, allowing for easier communication with customers as well as colleagues
- Impressed with better customer service, when calling the dealership, callers can contact the correct person with no interferences
- Excellent work environment and high employee productivity meaning that their former outages and downtime are non-existent
- The Cisco unified communication system provides details about every incoming and outgoing calls as well as every phone to a third-party software, allowing management to access reports that identify potential opportunities for improvement
- The high definition IP surveillance system installed by Site Tech Services has helped secure the property both inside and out
- The cameras use the existing network infrastructure and offer remote viewing and monitoring