Project: Accounting Firm VoIP Telephony Migration

We were approached by a local accounting firm looking to upgrade to a modern unified communications system.  They desired a full-featured, VoIP business-class phone system that would allow them to grow their staff while maintaining simple communications. We consulted with them regarding different phone systems and whether they wanted an on-premise solution or cloud hosted voice.

Case Study

  • Replace an aging digital pbx system during tax season
  • Wanted a solution that would provide ease of collaboration anywhere within their office
  • Replace a large, multi-panel reception phone with a modern, high-tech phone with a small footprint
  • Required installation of PoE switching for new phones
  • Support for several conference phones with a multitude of features
  • Provided them with an on-premise VoIP solution
  • Installed standard desktop phones with modern features for majority of staff
  • Installed a high-end, Android-based desk phone for receptionist area
  • Installed a variety of conference phones, including a wireless model for ease of mobility
  • Configured system and migrated telecom service from a PRI to SIP trunk and ported all numbers
Challenge
  • Replace an aging digital pbx system during tax season
  • Wanted a solution that would provide ease of collaboration anywhere within their office
  • Replace a large, multi-panel reception phone with a modern, high-tech phone with a small footprint
  • Required installation of PoE switching for new phones
  • Support for several conference phones with a multitude of features
Solution
  • Provided them with an on-premise VoIP solution
  • Installed standard desktop phones with modern features for majority of staff
  • Installed a high-end, Android-based desk phone for receptionist area
  • Installed a variety of conference phones, including a wireless model for ease of mobility
  • Configured system and migrated telecom service from a PRI to SIP trunk and ported all numbers
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