Managed IT Services FAQ

What does managed IT Services mean?

Managed IT Services are IT solutions delivered to a Business by a Managed Services Provider (MSP). A business can outsource all of its IT needs to an MSP, having them act as an outsourced IT department, or outsource parts of their IT needs alongside having internal IT staff.

What are the benefits of managed IT services?

Managed IT Services give you access to a full team of IT professionals dedicated to keeping your IT up and running, safe and secure, for a monthly fee that usually works out the same price if not cheaper than the cost of an internal IT department, saving you time, money and stress.

What is a managed services contract?

A managed services contract is an agreement between a business and a Managed Services Provider (MSP). It outlines the responsibilities of both parties and the services and scope of the MSP. This is also known as a Service Level Agreement (SLA).