Cloud Hosted Voice

Our Cloud Services provide

  • Scalable

    infrastructure grows as you grow

  • Cost-Effective

    solution requiring less support staff to administer

  • Reliable Services

    replicated around the world for redundancy

  • State-of-the-Art

    technology to provide maximum uptime

  • Customizable

    solutions to meet your specific needs

  • Support

    by our engineers to ensure a successful cloud experience

$19/Month
Per Line*

Standard

$24/Month
Per Line*

Pro

$29/Month
Per Line*

Enterprise

Section 1
More
Section 1
General Features
Standard Pro Enterprise
Extensions Unlimited Unlimited Unlimited
Number of Simultaneous Calls Supported < 1,024 < 1,024 < 1,024
Call Logging check-04-wf check-04-wf check-04-wf
Call Forward on Busy or No Answer check-04-wf check-04-wf check-04-wf
Call Routing by DID check-04-wf check-04-wf check-04-wf
Auto Attendant / Digital Receptionist check-04-wf check-04-wf check-04-wf
Voicemail/ Music on Hold check-04-wf check-04-wf check-04-wf
Central Phonebook check-04-wf check-04-wf check-04-wf
Call Transfer check-04-wf check-04-wf check-04-wf
MWI – Message Waiting Indicator check-04-wf check-04-wf check-04-wf
More
Feature Standard Pro Enterprise
Ring Extension & Mobile Simultaneously check-04-wf check-04-wf check-04-wf
Automatic Pickup on Busy check-04-wf check-04-wf check-04-wf
Supports SIP Trunks/ Gateways check-04-wf check-04-wf check-04-wf
Sennheiser Headset Integration check-04-wf check-04-wf check-04-wf
Extensive Codec Support (G711, G722, GSM, Speex, ILBC) check-04-wf check-04-wf check-04-wf
G729 Codec Support check-04-wf check-04-wf check-04-wf
Busy Lamp Field (BLF) check-04-wf check-04-wf check-04-wf
Call Reporting check-04-wf check-04-wf check-04-wf
Call Parking / Pickup check-04-wf check-04-wf check-04-wf
Intercom/ Paging check-04-wf check-04-wf check-04-wf
Custom SMTP Server check-04-wf check-04-wf
Custom FQDN check-04-wf check-04-wf
Configure BLF’s from the Clients check-04-wf check-04-wf
Hot desking check-04-wf check-04-wf
Management and Scalability
Standard Pro Enterprise
Web-based Management Console check-04-wf check-04-wf check-04-wf
Automated Provisioning of Devices check-04-wf check-04-wf check-04-wf
Real Time Web-based System Status check-04-wf check-04-wf check-04-wf
Integrated Web Server check-04-wf check-04-wf check-04-wf
Easy Backup and Restore check-04-wf check-04-wf check-04-wf
SBC to Configure Remote Extensions check-04-wf check-04-wf check-04-wf
VMware / Hyper-V / KVM Compatibility check-04-wf check-04-wf check-04-wf
Scheduled Backup check-04-wf check-04-wf check-04-wf
Connect Remote 3CX PBX Systems (Bridges) check-04-wf check-04-wf check-04-wf
Scheduled Restore check-04-wf check-04-wf
Inbuilt Fail Over Functionality check-04-wf
Standby Licence check-04-wf
Unified Communications
Standard Pro Enterprise
See the Presence of Your Colleagues check-04-wf check-04-wf check-04-wf
Receive Voice Mail via Email check-04-wf check-04-wf check-04-wf
Advanced Forwarding Rules check-04-wf check-04-wf check-04-wf
Setting Up Conference Calls check-04-wf check-04-wf check-04-wf
Click2Call Extension check-04-wf check-04-wf check-04-wf
Receive Faxes via Email as PDF check-04-wf check-04-wf check-04-wf
Integrated Fax Server check-04-wf check-04-wf check-04-wf
View Presence of Remote Offices check-04-wf check-04-wf
Call Center / Contact Center
Standard Pro Enterprise
Call Recordings Search check-04-wf check-04-wf check-04-wf
Call Recordings Management check-04-wf check-04-wf check-04-wf
Call Queuing check-04-wf check-04-wf check-04-wf
Call Recording check-04-wf check-04-wf check-04-wf
Call Flow Designer check-04-wf check-04-wf
Advanced Queue Strategies check-04-wf check-04-wf
Advanced Call Reporting check-04-wf check-04-wf
Real Time Queue Statistics check-04-wf check-04-wf
Queue Reports check-04-wf check-04-wf
Barge In / Listen In / Whisper check-04-wf check-04-wf
Query Customer Name Based on Caller ID check-04-wf check-04-wf
Ability to Use 3CX Clients API check-04-wf check-04-wf
Link Company Directory with LDAP / ODBC check-04-wf check-04-wf
Sync Phonebook with Microsoft Exchange check-04-wf check-04-wf
Real Time Queue Monitoring check-04-wf check-04-wf
Wallboard check-04-wf check-04-wf
Switchboard Queue Manager View check-04-wf check-04-wf
Supervisor can Log Agents In/Out check-04-wf check-04-wf
Supports External Agents check-04-wf check-04-wf
Callback if queue full check-04-wf check-04-wf
CRM Integration / Scripting Interface check-04-wf check-04-wf
SLA alerting/reporting check-04-wf check-04-wf
Call Recording Control check-04-wf
Mobility
Standard Pro Enterprise
Android Client check-04-wf check-04-wf check-04-wf
iOS Client check-04-wf check-04-wf check-04-wf
Windows Client check-04-wf check-04-wf check-04-wf
Mac Client check-04-wf check-04-wf check-04-wf
Web client check-04-wf check-04-wf check-04-wf
Manage the 3CX Client from within the Console check-04-wf check-04-wf check-04-wf
Includes 3CX Tunnel to Avoid NAT Problems check-04-wf check-04-wf check-04-wf
IP Phone Management
Standard Pro Enterprise
Automatic Plug & Play Phone Provisioning check-04-wf check-04-wf check-04-wf
Manage IP Phones Network Wide from Console check-04-wf check-04-wf check-04-wf
Restart Phones Remotely check-04-wf check-04-wf check-04-wf
Update & Manage Firmware Network Wide check-04-wf check-04-wf check-04-wf
Supports Popular SIP Phones check-04-wf check-04-wf check-04-wf
Application Integration
Standard Pro Enterprise
Office 365 (address book only) check-04-wf check-04-wf check-04-wf
Microsoft Outlook check-04-wf check-04-wf check-04-wf
TAPI check-04-wf check-04-wf
Office 365 check-04-wf check-04-wf
Salesforce check-04-wf check-04-wf
Microsoft Dynamics check-04-wf check-04-wf
Microsoft Exchange 2013 / LDAP / ODBC check-04-wf check-04-wf
Google Contacts check-04-wf check-04-wf
Exact check-04-wf check-04-wf
Zendesk check-04-wf check-04-wf
Freshdesk check-04-wf check-04-wf
Datev check-04-wf check-04-wf
Hotel Module check-04-wf check-04-wf
Fidelio Certified check-04-wf check-04-wf
Mitel Compatible check-04-wf check-04-wf
Multiline TAPI check-04-wf check-04-wf
Web Conferencing
Standard Pro Enterprise
Plugin Free – WebRTC check-04-wf check-04-wf check-04-wf
One-click conference check-04-wf check-04-wf check-04-wf
Meeting Recording check-04-wf check-04-wf check-04-wf
Remote Control / Assistance check-04-wf check-04-wf check-04-wf
Screen Sharing check-04-wf check-04-wf check-04-wf
Unlimited Users check-04-wf check-04-wf check-04-wf
Participants Included 25 100 250

Cloud Hosted Voice Solutions

The traditional business telephone solution (PBX) is showing its age. With the lower cost of internet connections and technologies like the cloud, organizations are finding it difficult to justify keeping a traditional phone line for their communications solutions. Businesses are finding it very difficult to scale a traditional PBX phone system to accommodate for growth and adaptation of new technologies – such as desktop and mobile phone integration.

With a cloud voice solution from Site Tech Services, your business can cut expensive telephone services out of your budget and replace them with flexible solutions designed to address your organization’s communications needs. By taking advantage of a service that you already use – the Internet – to secure the communication platforms your company requires while removing cumbersome, unnecessary traditional telco service costs.  Additionally, you can choose a plan that’s right for your business needs.

Reduce your Communications Expenses

Telephone service providers often bundle services in an attempt to make more money and to provide consumers with the opportunity to get more for their money. This “cost savings” may not turn out to be valuable, however, as your business might not use all the services the package provides or will need to upgrade the package to receive one additional feature. With our cloud voice solutions, you get exactly what you pay for – no more, no less. In most cases, our SIP trunk plans provide unlimited local and domestic long distance. This helps you build a solution to best align with the specific needs of your business.

Scale as you Grow

A traditional PBX phone system is often difficult to work with, especially if your organization is experiencing rapid growth. For each new user, new phone lines and extensions have to be added to your telephony infrastructure. Since an extension is bound to the port on the wall, if an employee moves desks, the system must be manually reconfigured. This often requires an on-site visit from a phone technician so that he can connect/move the necessary wires in the system.  With a cloud voice solution, your telephone infrastructure is much more dynamic and users can be added/moved easily. You don’t have to lay new phone lines or remodel your office every time you add or move users. The extensions are bound to the phone itself, not the wall port.

Make a Move to the Cloud

Although a move to the cloud seems like a daunting task, we have the engineers and technicians required to make the process go smoothly. To learn more about how a Site Tech Services cloud-hosted voice can benefit your business, give us a call at (813) 549-5700.

Scalable

A traditional PBX phone system is often difficult to work with, especially if your organization is experiencing rapid growth. With a cloud voice solution, your telephone infrastructure is much more dynamic and users can be added/moved easily. You don’t have to lay new phone lines or remodel your office every time you add or move users. The extensions are bound to the phone itself, not the wall port.

Feature Packed

Our Cloud Hosted VoIP solution contains all of the cutting-edge features your business needs to be successful!

Cost Effective

Telephone service providers often bundle services in an attempt to make more money and to provide consumers with the opportunity to get more for their money. This “cost savings” may not turn out to be valuable, however, as your business might not use all the services the package provides or will need to upgrade the package to receive one additional feature. With our cloud voice solutions, you get exactly what you pay for – no more, no less.

Reliable Solution

Hosted on Amazon’s state-of-the-art platform, your phone system is available anytime, anywhere that you have an internet connection.

* Per line pricing is based upon the number of simultaneous phone calls.  Service subject to our Acceptable Use Policy as well as our Cloud Hosted Voice Terms and Conditions.

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