for your auto dealership
With the costs of hiring an internal IT staff continuing to rise, Managed Services are designed to provide the support you need in your dealership for a fixed, low monthly cost.
Support solutions are custom tailored for your specific dealership needs and delivered through a combination of remote and on-site services. Call (813) 549-5700 today to receive a customized quote for your business.
Why our Managed Services:
- One low monthly rate
- Live help desk support, 7 days per week
- Fewer disruptions and downtime
- Experienced, certified IT staff on demand
- One-stop service and support
Our Managed Services Include:
Remote Help Desk Support
Remote support sessions can resolve most needs related to a user’s desktop, internet connectivity, email access, and the correct installation and functioning of applications within minutes! We’ve made it simple for your employees to notify us when there is an IT issue; whether by email, web portal, or telephone. Our diagnostic tools allow your employees to get back to work quickly without waiting for an on-site appointment, saving you time and money.
On-Site Service Support
For support needs that cannot be resolved remotely, one of our experienced field technicians will be sent to your location to fix the issue. Regular on-site visits can be arranged, but are usually not necessary with the resolution rate of our remote support team. And when we do need to come on-site, you can rest assured that our field technicians are well-trained, professional, and courteous. We have W2 employed field techs throughout the State of Florida.
Our Virtual System Administrator (VSA) agent offers proactive monitoring of servers, workstations, remote computers, Windows event logs and applications, is critical to security, network performance and the overall operations of your organization. Remote system monitoring can often detect an issue before the user knows a problem exists. When an issue is detected, the VSA automatically creates a ticket in our system for resolution.
Included with our Managed Services is a comprehensive asset management system. You can get a consolidated view of computer hardware profiles and installed software across your network, know what versions of required software are installed across your network and reconcile deployed software licenses with purchased licenses, and get a detailed list of hardware assets and installed software including those required for compliance audits.
IT frustrations are a thing of the past when you utilize a cost-effective Managed Services plan for your auto dealership. Contact us today at (813) 549-5700 to schedule a FREE network assessment. Once complete, we will quote you a low, monthly, fixed rate to support all of your technology needs.